I highly recommend Heather as a doula. For my first birth she and another doula split the duties and based on the day I went into labor they were both there. (The other doula was the one I originally contacted but was possibly not available. She introduced me to Heather.) For my second birth I hired Heather. The best word I can use to describe her is accessible. She was always available during my pregnancy if I needed to chat or ask a question. During labor I always felt her presence which was so comforting. She is so sweet and easy to talk to. Some moments that really stick out: my second labor was very fast... she drove me to the hospital in the wee hours while my husband was still tracking down a neighbor to stay with our sleeping toddler. She was totally prepared and despite leaving my husband I knew I was safe and with someone who cared for me and the baby. (Good thing too because, like I mentioned, it was very fast!) Also, during the birth there was a point where I said, “I feel like I need to push,” but wasn’t sure what to do. (Sounds silly but at my first labor I had to not push for a while for reasons I won’t go into here. I think that’s what hung me up.) Heather whispered to me, “do what your body wants to do.“ Minutes later the baby was born. She remembered my birth plan and helped me advocate for it while I was in an introverted/slightly out of it state right after delivery. At first I wasn’t sure I’d have a doula for my second baby but I know if we decide to have a third I will definitely be calling Heather!